Terms of Service
Last Updated: September 25th, 2025
These Subscriber Terms of Service (“Terms”) constitute a binding agreement between you (“Subscriber,” “Member,” “Customer,” or “you”) and The Worship Initiative, LLC, a Texas limited liability company (“Company”), governing your use of Psallo and theworshipinitiative.com (the “Services”).
By accessing the Services, you signify your acceptance of these Terms. Your assent has the same legal effect as a written signature. These Terms supersede any provisions of applicable law that might otherwise limit their enforceability, to the extent permitted by law. Please keep a copy of these Terms for your records.
SECTION 1 – TERMINOLOGY
“Basic Content” - refers to content within the Basic Product that does not include the Subscription Content.
“Basic Product” means that portion of the Website that is available for use by any person without the need to be a Subscriber.
“Content” means the Subscription Content and any other Basic Content offering within the Website.
“Effective Date” refers to the date that the Company confirms Subscriber’s right to use the Paid Products.
“Gift Subscription” refers to a right to use the Paid Product as a recipient of a gift, i.e., the recipient does not pay for the initial Subscription term during the registration process. The sender of the Gift Subscription is not deemed a Subscriber but the recipient of a Gift Subscription will be deemed a Subscriber upon acceptance of these Terms of Service.
“Member” refers to an individual who has created an account to access the Website, whether a user is considered a Subscriber or an Unpaid Member.
“Paid Product” means the applicable portion of the Website (i.e., Subscription Content or any portion thereof), that is available only to a Subscriber.
“Services” means the Basic Product, the Paid Product, and their entire contents, features and functionality (including but not limited to, all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof, the Basic Content, the Subscription Content, and any documentation pertaining to the foregoing).
“Subscriber” refers to an individual that has the right to access the Paid Product via a Subscription Fee (“Paid Subscription”), Gift Subscription, or other basis. A Subscriber must be at least 13 years of age (and if under 18, have the documented and verifiable permission of a parent or legal guardian to access the Paid Product), and possess the legal right and ability to enter into binding contracts. Subscriber agrees to treat password, usernames, and other security information (“Authentication Information”), as confidential and to not provide any other person with access to the Paid Product or portions of it using Subscriber’s Authentication Information. Subscriber will notify the Company immediately of any unauthorized access to, or use of, Authentication Information. The Company has the right to disable any Subscriber access to the Services at any time, in its sole discretion, for any or no reason, including, if, in the Company’s opinion, Subscriber has violated any provision of these Terms of Service or appears likely to do so.
“Subscription” refers to a right to use the Paid Product as a Subscriber under a Paid Subscription, Gift Subscription, or other form of right and/or fee to access the Paid Product.
“Subscription Content” refers to any and all digital files (videos, charts, documents, photos, and so on) not accessible to an Unpaid Member that a Subscriber may access during such Subscription.
“Subscription Term” means the period of time during which a Member is granted access to the Paid Product under a Paid Subscription or Gift Subscription. The Subscription Term begins on the Effective Date and continues for the duration of the initial subscription period selected by the Member (“Initial Term”), as indicated on the Website or in the Member’s account. Thereafter, unless terminated by the Member in accordance with Section 7, the Subscription will automatically renew for successive periods of the same duration as the Initial Term (each a “Renewal Term”), and together with the Initial Term, comprise the “Subscription Term.” The Company reserves the right to modify the duration of Renewal Terms, provided that Member is notified prior to the renewal date.
“Unpaid Member” refers to an individual who is not a Subscriber and only has access to the Basic Product.
“Virus” means any item or device (including any software, code, file or program) which is designed to prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any program or data, including the reliability of any program or data (whether by re-arranging, altering or erasing the program or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices.
“Website” - means all information, content, concepts, program interfaces, structures, functionality, computer code, published materials, electronic documents, graphic files and other technology inherent in Company's website located at www.theworshipinitiative.com, www.psallo.com, and any derivation thereof, including any mobile sites (or such other web address notified by the Company to Subscriber at any time), and includes the entirety of both the Paid Product and the Basic Product.
SECTION 2 – MEMBER WARRANTIES, RIGHTS, REPRESENTATIONS, AND OBLIGATIONS
Subject to these Terms of Service, Member will be granted a limited, non-exclusive, revocable, non-transferable, and non-sublicensable right to access the portion of the Services applicable to their account type: the Basic Product for an Unpaid Member, and the Paid Product for a Subscriber. Member’s access is for non-commercial use only, for the benefit of the Member or the Member’s church or ministry organization. Member agrees to use the Services only for these purposes.
The Company may upgrade, modify, change, or enhance the Services, including converting Member to new versions, at any time in its sole discretion, provided such changes are not detrimental to the Member’s use of the Services. Reasonable prior notice will be given when feasible, except in cases of urgent or critical updates outside the Company’s control.
Member agrees to follow any rules or guidelines published by the Company regarding conduct on the Website, which are incorporated into these Terms of Service by reference. The Company reserves the right to deny access to any Member who violates, or appears likely to violate, these Terms of Service.
The Company may, but is not obligated to, monitor the Services or enforce compliance with these Terms of Service.
As a Member, you acknowledge and agree that:
Not transfer any access privileges to third parties;
Not access, store, distribute, or transmit any Viruses;
Comply with all applicable laws and regulations in connection with the Services;
Not rent, lease, sublicense, resell, distribute, transfer, copy, or modify the Services or any component thereof;
Not attempt to reverse engineer, decompile, or derive source code from the Services;
Not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit the Services or any portion thereof;
Not delete or alter any copyright, trademark, or other proprietary notices;
Be solely responsible for the hardware, software, network connections, and telecommunications necessary to access and use the Services;
Not use the Services in a manner that infringes or violates any third-party intellectual property rights, privacy rights, or that is threatening, harassing, or malicious.
SECTION 3 – AVAILABILITY OF WEBSITE
Member understands that Internet traffic may cause delays when accessing or downloading information from the Website. The Company is not responsible for delays that are normal in the course of Internet use.
Member also acknowledges that the Website and Services may not be available at all times due to Internet delays, routine maintenance, upgrades, or other modifications by the Company, or causes beyond Company’s reasonable control. If Services fail to perform as expected due to Company error, Company will use commercially reasonable efforts to restore normal operation promptly. Company will use commercially reasonable efforts to notify Member of scheduled maintenance in advance.
SECTION 4 – INTELLECTUAL PROPERTY RIGHTS
The Services are owned by the Company, its licensors or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
No right, title or interest in or to the Services or any portion thereof, is transferred to any Member, and all rights not expressly granted herein, are reserved by the Company.
The Company name, the Company logo, and all related names, logos, product and service names, designs and slogans, are trademarks of the Company or its affiliates or licensors. Member may not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.
SECTION 5 – COMPANY OBLIGATIONS
We’ll make commercially reasonable efforts to keep the Services accessible, except during scheduled maintenance, necessary repairs, or interruptions outside of our reasonable control (including force majeure events). This commitment doesn’t apply if issues are caused by use of the Services in ways not authorized by us, or by modifications made by anyone other than the Company.
If the Services don’t meet this commitment, we’ll use all reasonable commercial efforts to fix the issue promptly or provide you with another way to achieve the intended functionality.
SECTION 6 – FEES AND PAYMENT
Subscription Fee:
Subscriber agrees to pay the appropriate fee corresponding to the particular Services that it wishes to access for the applicable Subscription Term (“Subscription Fee”), which may be in the form of packages available for purchase through the Paid Product. The Company reserves the right to change the Subscription Fee with respect to a Renewal Term with prior written notification. All payments may be refunded within 7 days for monthly plans, and 30 days for yearly plans. Unless otherwise expressly stated, all fees are non-cancellable and non-refundable.
Payment Details:
All subscriptions, including recurring subscriptions, are billed in advance. You agree to provide valid and up-to-date payment and billing information, such as a debit or credit card. By subscribing, you authorize us to charge your payment method on the subscription start date and on each renewal date for the applicable subscription fee.
If your payment method is declined for any reason, Member agrees that Company may, at its sole discretion, suspend or terminate your subscription until payment is received, and a reinstatement fee may apply. Charges will continue to accrue until your subscription is properly canceled, even if you are not actively using the Services.
If legal action becomes necessary to collect any overdue amounts, you will be responsible for our collection costs, including reasonable attorney fees. All fees are listed and payable in U.S. dollars unless otherwise specified.
Taxes:
You are responsible for any applicable taxes, fees, or charges imposed by governmental authorities (other than taxes based on our income), associated with your purchase and use of the Services.
SECTION 7 – TERM AND TERMINATION
Member may sign up for a Subscription starting on the Effective Date (“Initial Term”) as shown on the Website. After the Initial Term, the Subscription will automatically renew for successive periods of the same duration (monthly or yearly) beginning on the anniversary of the Effective Date each month or year ("Renewal Term"), continuing until the Subscriber cancels through the Website before the end of the current term. The Company reserves the right to suspend or terminate access to all or part of the Services if a Subscriber violates or is suspected of violating these Terms of Service or the Policies. After termination, Subscriber will no longer have access to the Paid Product. Termination does not affect any rights or obligations that accrued prior to termination.
If you are a Subscriber residing in an EU country, you may cancel any Subscription for any reason within 14 days of the Effective Date. To cancel, simply follow the instructions on the Website or contact us at help@worshipinitiative.com. For any paid Subscription, the Company may, but is not required to, charge a proportionate amount of the Subscription Fee for the portion of the Subscription you have used.
SECTION 8 – THIRD-PARTY LINKS OR INFORMATION
The Website may include links to other websites or content streams that are not operated or controlled by the Company, including social media platforms. The Company is not responsible for the content, accuracy, or opinions expressed on these third-party sites and does not monitor them for completeness or correctness, unless we are the verified author of the content. Linking to another website does not imply endorsement or approval by the Company. If you choose to visit these third-party sites, you do so at your own risk.
SECTION 9 – DISCLAIMERS AND WARRANTIES
Member’s use of the Services or any items obtained through the Services is at their own risk. The Services are provided “as is” and “as available,” without any warranties or guarantees, either express or implied. The Company and its representatives do not make any promises regarding the completeness, security, reliability, quality, accuracy, or availability of the Services. The Company does not guarantee that the Services or any items obtained through them will be error-free, uninterrupted, free of viruses or other harmful components, or meet Member’s specific needs or expectations. The Company disclaims all warranties, including but not limited to warranties of merchantability, non-infringement, and fitness for a particular purpose, to the fullest extent permitted by law. Any advice or information provided by the Company or its representatives does not create a warranty or expand the scope of any existing warranty. The foregoing disclaimers do not affect any warranties that cannot be excluded or limited under applicable law.
SECTION 10 – LIMITATION OF LIABILITY
The Company does not limit its liability for (i) death or personal injury caused by its negligence, (ii) fraud or fraudulent misrepresentation, or (iii) any matter where the law prohibits limiting liability.
Company, its licensors, employees, agents, officers, and directors will not be liable to Member or any third party for any special, punitive, incidental, indirect, or consequential damages, or for any damages of any kind, including, without limitation, loss of use, data, or profits, whether or not Company has been advised of the possibility of such damages, arising from or in connection with the use of the Services or any linked websites.
Member’s exclusive remedy, and Company’s total liability for any claims under these Terms, is limited to the lesser of (i) the subscription fees paid by Member to Company during the two (2) months immediately before the claim arose, or (ii) two hundred dollars ($200), regardless of the basis for the claim. This limit applies even if there are multiple claims.
Member is responsible for all claims or damages arising from misuse of the Services by Member or its authorized users.
SECTION 11 – INDEMNITY
Member agrees to defend, indemnify, and hold harmless Company, its officers, employees, agents, successors, and assigns from any losses, damages, or expenses (including reasonable attorney’s fees) arising from any third-party claims, actions, or demands arising out of Member’s breach of these Terms, including any representations, warranties, obligations, or duties.
SECTION 12 – SURVIVAL
All provisions relating to proprietary rights, payment of fees, confidentiality, disclaimer of warranty, indemnification, and limitation of liability, shall survive the expiration or earlier termination of these Terms of Service.
SECTION 13 – CHANGES
Except for the core obligations between the Member and the Company, the Company may update these Terms of Service from time to time to reflect business needs. This may include updates to features, functionality, technology, payment methods, market conditions, legal or regulatory requirements, or system capabilities.
Any changes will take effect immediately once posted. By continuing to use the Services after updates are posted, Member agrees to the revised Terms, unless prohibited by applicable law.
SECTION 14 – ASSIGNMENT
Member may not transfer these Terms of Service, in whole or in part. Company may transfer these Terms of Service and/or subcontract some or all of its obligations hereunder at any time.
SECTION 15 – INJUNCTIONS
Member acknowledges that violating the confidentiality or proprietary rights in these Terms could cause serious harm to the Company that money alone could not fix. Because of this, the Company may seek immediate legal action—such as an injunction—to stop the violation or prevent it from happening. This right is in addition to any other legal remedies the Company may have.
SECTION 16 – GOVERNING LAW AND VENUE
These Terms of Service are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Member agrees that any legal action related to these Terms must be brought in the federal or state courts located in Dallas County, Texas, and Member waives any objections to personal jurisdiction, venue, or forum non conveniens. Member also waives any right to a jury trial.
This venue provision does not apply to a Member who resides in a European Union country. EU consumers may bring claims in the courts of their country of residence.
SECTION 17 – NOTICES
Legal notices to the Company may be sent by email to help@worshipinitiative.com or by mail to:
The Worship Initiative, LLC
Attn: Customer Support
7616 Lyndon B Johnson, Fwy
Suite 400
Dallas, TX 75251
Notices to a Member may be sent to the email address or mailing address provided in the Member’s account.
The Company may also post notices or messages on the Website to inform Member of changes or other important matters. Such postings constitute notice to Member to the extent permitted by law.
A notice or communication is deemed received:
On the delivery date if transmitted by email;
On the delivery date if delivered personally;
Two (2) business days after deposit with a commercial overnight carrier with tracking or receipt verification;
Five (5) business days after mailing if sent by mail, return receipt requested; or
Within three (3) days after posting on the Website
SECTION 18 – FORCE MAJEURE
The Company is not responsible for any failure or delay in performing its obligations if caused by events outside its reasonable control (“Force Majeure Event”). This includes, but is not limited to, changes in law or regulations, government orders, labor disputes, natural disasters, equipment or network failures, terrorist attacks, fires, explosions, internet outages, storms, or other similar events beyond the Company’s control.
SECTION 19 – PRIVACY POLICY AND WEBSITE USE POLICY
Member agrees to comply with the then-current Website Use Policy and Privacy Policy (collectively, the “Policies” and individually, a “Policy”). The Company may update either Policy at any time, and such changes are effective immediately upon posting on the Website. Continued use of any portion or all of the Services after posting of a revised Policy constitutes acceptance of the changes. In the event of an express conflict between these Terms of Service and the Policies, these Terms of Service will prevail.
Data collected from Member may be transferred to, stored, or processed outside the European Economic Area (“EEA”), including by Company staff or service providers acting on the Company’s behalf. This may include, without limitation, processing related to order fulfillment, payment processing, or support services. By submitting personal data, Member consents to such transfer, storage, and processing. The Company will take reasonable steps to ensure personal data is handled securely and in accordance with the Privacy Policy.
SECTION 20 – CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA)
Member acknowledges that U.S. law requires parental consent to collect or use information from children under the age of 13. If you are under the age of 13, please show these Terms of Service to a parent or legal guardian and do not use the Services without their verifiable consent.
If you are a parent or legal guardian of a child under the age of 13 who may use the Services, you give your express consent for that child to access and use the Services, including all features of your Subscription, such as social or community features. You represent and warrant that you will not allow a child under the age of 13 to use the Services without agreeing to these provisions.
SECTION 21 – NO THIRD-PARTY BENEFICIARIES.
No person or entity not a party to these Terms of Service will be deemed to be a third-party beneficiary of these Terms of Service or any provision hereof.
SECTION 22 – SEVERABILITY
If any provision of these Terms of Service or Policies is found to be illegal or unenforceable by a court, such provision shall be modified to achieve its intended purpose to the fullest extent allowed by law, and the rest of the Terms of Service will remain in full force and effect.
SECTION 23 – WAIVER AND AMENDMENT
If Company fails to insist upon strict performance of Member’s obligations under any of these Terms of Service, or if Company fails to exercise any of the rights or remedies to which it is entitled under these Terms of Service, this shall not constitute a waiver of such rights or remedies and shall not relieve Member from compliance with such obligations. No waiver by Company of any default shall constitute a waiver of any subsequent default, and no waiver by Company of any terms or conditions of these Terms of Service or the Policies shall be effective unless it is expressly stated to be a waiver and communicated to Member in writing.
SECTION 24 – GEOGRAPHIC RESTRICTIONS
Software, features, and functionality available on or through the Website (collectively, “Service Functionality”) are subject to United States export control laws. Member may not download or export any Service Functionality (a) into, or to a resident of, Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country subject to a U.S. embargo, or (b) to anyone listed on the U.S. Treasury Department’s Specially Designated Nationals list or the U.S. Commerce Department’s Table of Deny Orders. By using or downloading Service Functionality, Member represents and warrants that they are not located in, under the control of, or a national or resident of any such country, nor on any such list.
While the Website may be accessible worldwide, Company does not guarantee that its content or Services are appropriate or legal for use outside the United States. Accessing the Website from locations where its content is illegal is at Member’s own risk, and Member is responsible for compliance with local laws. Any offers for products, services, or information made in connection with the Services are void where prohibited.
SECTION 25 – ENTIRE AGREEMENT
These Terms of Service, together with the Policies, constitute the sole and entire agreement between Member and Company with respect to the Services and supersedes all prior and contemporaneous understandings, agreements, representations, warranties or terms and conditions, both written and oral, with respect to the Services.
© 2025 Worship Initiative. All rights reserved.